Terms & Conditions
TERMS & CONDITIONS
1. Interpretation
“Agreement” means these terms and conditions.
“Business Day” has the same meaning as “working day” in section 13 of the Legislation Act 2019.
“Force Majeure” means any event outside of the parties’ control.
“Hirer” means the person hiring the Product and includes the Hirer’s contractors, employees, agents, associates, permitted assigns or successors. Reference to person herein includes a natural person or anybody or entity whether incorporated or not. “Hire period” has the meaning given to it pursuant to clause 3.
“Owner” means M.A.N.E. Apparel Limited trading as Tble. Linen
“Product” means premium linen and associated products as supplied by the Owner and available for hire via the Owner’s website (tblelinen.com) from time-to-time including tablecloths, napkins, runners and soft furnishings.
2. Terms and Conditions
2.1. When placing an order with the Owner, the Hirer will be deemed to have accepted and agreed to all of the terms and conditions set out herein, and any amendments made to these terms and conditions by the Owner from time to time, notwithstanding anything that may be stated to the contrary on the Hirer’s order.
2.2. The Hirer accepts that these terms and conditions constitute a binding agreement between the Owner and Hirer.
2.3. The Owner reserves the right to change these terms and conditions at any time without notice. Any amended terms and conditions will be placed on the Owner’s website and will have effect from the date that they are placed on the Owner’s website.
3. Hire Period
3.1. The standard hire period is for a maximum of 7 days, and is inclusive of the day that the Product is shipped from the Owner to the Client, up to and including the day that the Product is delivered back into the Owner’s possession. For the avoidance of doubt, the standard hire period equates to one (1) Hire period.
3.2. The Product may be hired for one or more Hire periods only. No part Hire periods are permitted.
3.3. Where the Hirer fails to deliver the Product back into the Owner’s possession within the agreed Hire period, the Owner reserves the right to charge an additional amount equal to one (1) Hire period unless agreed upon between both parties.
3.4. The Hirer will not be entitled to a refund or reduced hire charge if the Hirer chooses to return the equipment to the Owner before the end of the agreed Hire period.
4. Placing an Order
4.1. When placing an order, the order is subject to the Owner providing confirmation that the Product is available in the qualities sought and for the specified Hire Period.
5. Hire Charges and Deposit
5.1. The Hirer will pay as invoiced for the following charges:
5.1.1. The hire charges for the agreed Hire period of all Product hired (including any additional Hire period(s) pursuant to clause 8.); and
5.1.2. Any damage or loss of the Product (pursuant to clause 8.); and
5.1.3. Any insurance excess (pursuant to clause 12.);
5.1.4. Any other charges as more particularly set out in these terms and conditions. 5.2. Unless otherwise stated, all charges are inclusive of standard cleaning costs. 5.3. The Owner will arrange all cleaning of the Product during the Hire period, and the
Hirer will comply with the Owner’s reasonable directions from time to time in relation to the same.
5.4. A non-refundable deposit equal to 50% of the hire charges is payable by the Hirer within 7 days of receipt of the invoice to secure the booking.
5.5. The balance of the hire charges is payable by the Hirer 1 calender month prior to the Product being shipped to or collected by the Hirer. For the avoidance of doubt, the Hirer will not be entitled to receive the Product until payment has been made in full and otherwise in accordance with these terms and conditions.
5.6. For certain approved Hirers (credit account customers), the Owner will invoice the Hirer per clause 5.1.1. above, and the balance invoice (less deposit paid in h
accordance with clause 5.3. above) must be paid in full no later than the 1st of the month immediately following the date of the invoice.
5.7. For the avoidance of doubt, credit account customers are required to pay a deposit in accordance with clause 5.3. above.
5.8. The Hirer must pay all payments due under this agreement (time of the essence) in full (or otherwise as agreed prior in writing by the Owner). The Hirer is not entitled to set off against or deduct from the Hire charges ay sums owed or claimed to be owed by the Owner to the Hirer, nor is the Hirer entitled to withhold payment of an invoice because that invoice or part thereof is in dispute.
5.9. The Owner reserves the right to charge penalty interest at the rate of 2.00% above the Owner’s then commercial overdraft rate calculated monthly on all amounts outstanding pursuant to these terms and conditions, up until the date payment is made in full.
5.10. The Owner reserves the right to reverse any previously agreed discount (and charge the standard undiscounted price) if the original invoice or any other subsequent invoice (at the Owner’s sole discretion) is not paid by the due date.
5.11. The Hirer’s obligation to pay the hire charges pursuant to clause 5.1.1. and any other charges pursuant to these terms and conditions will continue despite any defect, theft, accident, or damage caused to the product during the Hire period.
5.12. The Owner may, at its sole discretion, allocate any payment received from the Hirer toward any invoice that the Owner determines, and may do so at the time of receipt or at any time afterwards. On any default by the Hirer, the Owner may re-allocate any payments previously received and allocated, at the Owner’s sole discretion.
5.13. For credit account customers, no credit will be extended on any overdue accounts.
6. GST
6.1. All amounts payable by the Hirer to the Owner as invoiced by the Owner and/or otherwise in accordance with this agreement are, unless otherwise expressly stated, exclusive of GST.
6.2. Where a supply is a taxable supply, the Hirer must pay to the Owner, in addition to the charges referred to in clause 5.1. above (or anywhere else in these terms and conditions), an amount equal to the prevailing GST rate, payable at the same time and in the same manner as the hire charges.
7. Product
7.1. Upon receipt of the Product by the Hirer, the Hirer will check the Product and ensure that it is free from defects and/or damage.
7.2. If, upon receipt and inspection of the Product by the Hirer, the Product (or part thereof) is found to be defective or damaged, the Hirer must notify the Owner immediately of any such defect or damage.
7.3. Provided the Hirer has complied with its inspection and notification obligations pursuant to clauses 7.1. and 7.2. above, then the hire charges for the defective or damaged product (or part thereof) will cease to be payable from the date of notification up until the date the Product is returned to the Owner.
7.4. Notwithstanding clause 7.3. above, the Hirer acknowledges and accepts that the Products are made from premium 100% linen, and accordingly some imperfections may exist. Where such defects are found to be due to the inherent nature of the Product then the provisions of clause 7.3. will not apply.
7.5. The Owner does not represent or warrant that the Product supplied or its capacity or performance is fit for the purposes required by the Hirer.
7.6. Where every endeavour is made to supply the Product as ordered, the Owner reserves the right to substitute other suitable product where necessary. 7.7. The Hirer will only use the Product for the purpose, and within the capacity limits for which it has been designed, and will not attempt to alter, repair or modify the Product hired.
7.8. The Owner will endeavour to supply the Product as ordered but will not accept liability for non-delivery by its delivery agent(s), delay in delivery by its delivery agent(s), or inability to supply Product when required due to reasons beyond the Owner’s control.
7.9. The Owner will not be responsible for any delays, accident, loss or damage of any kind either directly, indirectly, or consequently which may arise through defects or breakdowns of the Product hired.
8. Return of Product
8.1. The Owner reserves the right to charge additional hire charges on any item of Product not returned to the Owner within the original Hire period.
8.2. The Owner reserves the right to charge additional cleaning fees on any cleaning that is over and above the standard cleaning included in the hire charge. A list of additional cleaning charges and replacement costs will be made available on the Owner’s website from time to time.
8.3. If an item of Product is lost, or damaged beyond repair (this being at the Owner’s sole determination), the Hirer will be solely liable for the full retail value of the Product (or part thereof).
8.4. Where the Product (or part thereof) is damaged, and at the Owner’s sole determination is salvageable, the Hirer will be solely liable for the full cost of repair. 8.5. Any replacement or repair costs will incur a $50 service charge. 8.6. Any additional cleaning fees, replacement or repair costs incurred in accordance with these terms and conditions will be invoiced to the Hirer by the Owner together with the service charge pursuant to clause 8.4., and will become payable immediately upon issue of that invoice, and, at the Owner’s sole discretion, may be deducted from the Hirer’s credit card / account.
9. Ownership of Product
9.1. The Owner retains full title to the Product, notwithstanding:
9.1.1. The delivery of the Product to the Hirer;
9.1.2. The possession and use of the Product by the Hirer;
9.1.3. Any temporary attachment of the Product to any land or premises to facilitate the use of the Product.
9.2. The Owner may, at its sole discretion, recover possession of the Product, including where the Product is in transit, and whether or not delivery has taken place. 9.3. The Hirer acknowledges, accepts and agrees, that the Owner may enter onto or into any land or premises where the Product is situated, and whether such land is owned by the Hirer or not, for the purposes of retaking possession of the Product. The Owner will not be responsible for any damage caused in conjunction with recovering possession of the Product, and the Hirer fully indemnifies the Owner in relation to any liability arising thereof.
9.4. The Hirer agrees that the Owner may register a financing statement on the Personal Property Securities Register (“PPSR”) to protect its security interest in the Product and register financing change statements from time to time. The Hirer agrees that it will promptly upon request by the Owner sign all documentation necessary and provide such additional information as is required to give effect to the provisions of this clause.
9.5. The Hirer will pay to the Owner all fees and expenses incurred by the Owner in relation to the filing and maintenance of a financing statement or financing change statement in connection with this agreement.
9.6. The Hirer undertakes that it will not allow any person other than the Owner to register a financing statement on the PPSR over the Product and it will notify the Owner immediately if it becomes aware of any person taking steps to file a financing statement against the Product.
9.7. The Hirer waives and agrees to contract out of its rights under sections 114(1)(a), 116, 120(2), 121, 125, 126, 127, 129, 131, 133 and 134 of the Personal Property Securities Act 1999 (“PPSA”).
9.8. The Hirer waives its rights under the PPSA to receive a copy of any Verification Statement, Financing Statement or Financing Change Statement.
9.9. The Hirer will not suffer any encumbrance, charge or lien of any kind to arise or remain on the Product or any part thereof.
10. Cancellation Policy
10.1. The Hirer can cancel its order at any time, but the deposit in clause 5.3. is non refundable.
10.2. The Hirer may alter its order between the date of confirmation (per clause 4.1.) and up to 30 days prior to the Hire period. All alterations are subject to confirmation by the Owner, and the Owner reserves the right to require an additional deposit to be paid where alterations include an increase in the amount of Product being hired.
10.3. If the Hirer alters its order within 30 days prior to the Hire period resulting in a decrease to the amount of Product being hired, the Hirer will not be entitled to a price adjustment and accordingly the full cost of the original order will be payable by the Hirer in accordance with clause 5.1.
10.4. If the Hirer cancels the order within 30 days prior to the Hire period, the Hirer will remain liable for the full cost of the original order. Where this clause applies, the balance owing by the Hirer (as invoiced in accordance with clause 5.1.) will fall due within 7 days of cancellation.
11. Force Majeure
11.1. If a Force Majeure event affects a party’s performance under this agreement for more than 90 consecutive days, either party may immediately terminate this agreement by written notice to the other party.
11.2. Termination under this clause does not affect any of the parties’ other rights, remedies or obligations as set out in these terms and conditions.
12. Liability
12.1. The Hirer is solely responsible for the Product during the hire period. 12.2. Where required, the Hirer will be instructed in the correct use of the Product. However, the Hirer assumes responsibility for the correct use of the Product whether instructed or otherwise. The Owner recommends use only of LED lighting on or near the Products.
12.3. The Hirer will maintain the Product in good working order during the hire period and will return the Product and any supplied accessories and laundry bags, free from damage, to the Owner within the Hire period. The Hirer acknowledges and accepts that return of the Product outside of the Hire period may incur additional hire charges.
12.4. The Owner accepts no responsibility whatsoever for any delivery delays. 12.5. The Hirer is responsible for the Product from the date that the Product leaves the possession of the Owner until the Product is placed back into the possession of the Owner.
12.6. The Hirer will be liable for any loss or damage suffered by the Owner as a result of a breach of, or non-compliance of any of the terms and conditions contained in this agreement, including but not limited to loss for theft, loss or damage to Product and including any loss incurred as a result of any third-party actions. For the purpose of this clause, damage includes but is not limited to, waxy residue, cigarette burns, non-removeable stains, and irreparable damages.
12.7. The Hirer indemnifies the Owner to the fullest extent possible at law in relation to any liability for any accident, incident or damage of persons or property while Products are in use by the Hirer.
12.8. Unless otherwise agreed to in writing prior, the Hirer is responsible for insuring the Product for any damage, loss or theft occurring during the Hire period. 12.9. Where the Owner has agreed to insure the Product, the Owner reserves the right to charge the Hirer for any costs associated with insuring the Product during the Hire period, including but not limited to any insurance excess.
13. Postponements
The Hirer may postpone the Hire period subject to the following provisions: 13.1. The Hirer must submit a written request to the Owner up to 3 months prior to the original Hire period, seeking to postpone the Hire period to a date which falls within the 18-month period immediately following the original Hire period (time being of the essence). Subject to confirmation by the Owner pursuant to clause 4.1., the deposit paid in accordance with clause 5.3. will be transferrable to the new Hire period. 13.2. Where the new Hire period is not yet known by Hirer, the Hirer must nominate a new Hire period within 3 months from the date of notification of postponement (time being of the essence) to qualify for a deposit transfer in accordance with clause 13.1. 13.3. For the avoidance of doubt, the new Hire period is subject to confirmation by the Owner in accordance with clause 4.1.
13.4. If the Hirer wishes to postpone the Hire period within 3 months prior to the original Hire period, then, and unless agreed to otherwise by the Owner in writing the deposit paid in accordance with clause 5.3. will be forfeited, and a new deposit will be payable in accordance with these terms and conditions.
13.5. Where the Hirer requests a postponement of the Hire period due to Covid-19 (or other pandemic) related reasons, including where the Hirer falls ill with Covid-19 and/or Government mandated restrictions on personal movement within New Zealand, the Owner will consider any such requests on a case-by-case basis. In any case, to qualify for a deposit transfer the new Hire period must fall within the 18-
month period immediately following the original Hire period (time being of the essence).
14. Intellectual Property
14.1. The design and concept of the Product and any concepts used and displayed by “Tble. Linen” are the property of the Owner, its licensors, or its partners and are protected by copyright, trademark and other laws. “Tble. Linen” owns a copyright in the selection, coordination, arrangement and enhancement of such concepts. You also may not remove or copyright proprietary notices attached to any hired items.
15. Disputes
15.1. In the event of a dispute between the parties, the party that considers there is a dispute will first notify the other party in writing giving details of the dispute. Within 5 Business Days of receipt of such notice, representatives of each party will meet to attempt to resolve the dispute.
15.2. If the parties are unable to resolve the dispute within 14 days, either party may refer the dispute to mediation. If the parties cannot agree on a mediator within 10 Business Days of the request for mediation being made, the mediator will be appointed by the then current President of the New Zealand Law Society (or his or
her nominee). All discussions in mediation shall be without prejudice and may not be referred to in any subsequent proceedings. If the dispute is not resolved within 30 Business Days of the appointment of the mediator, either party may commence litigation.
15.3. The parties will continue to perform their obligations under this agreement as far as possible as if no dispute had arisen pending the final settlement of any dispute. 15.4. Nothing in this clause precludes any party from taking immediate steps to seek urgent equitable relief before a New Zealand Court.
15.5. The parties to a dispute will bear their own costs of legal representation but the costs of the mediator will be shared equally unless:
15.5.1. agreed otherwise in writing; or
15.5.2. the mediator determines otherwise.
16. Errors and Omissions
16.1. The Owner accepts no liability in respect of any alleged or actual error(s) and/or omissions arising from or result from an inadvertent mistake made by the Owner in the formation and/or administration of this agreement.
17. General
17.1. No amendment to these terms and conditions will be effective unless it is in writing and expressly agreed to by the Owner.
17.2. Any failure to enforce any of the terms and conditions does not constitute a waiver of that term or condition or of either party’s rights to later enforce that, or any other, term or condition.
17.3. If any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties.
17.4. These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand.
17.5. The Hirer and any representatives of the Hirer who have taken possession of the Product are deemed to have read and understood these terms and conditions.